The Importance of Physical Inspection
It is incredibly common for a buyer to arrive at a dealership and realize a car is not the right fit. This is precisely why physical inspections and test drives are a mandatory part of the car buying process. Photographs on a website can only show so much. A color that looked vibrant on your computer screen might look dull in the sunlight. The interior cabin might feel cramped when you actually sit in it, or the sightlines might be obstructed for your specific height. The suspension might feel too stiff during a test drive, or the infotainment system might be difficult to navigate. If you discover any of these issues during your appointment, it is entirely normal to decide that the car is not for you. That is the exact purpose of going to look at it in person.
Exploring Alternatives at the Dealership
If the specific vehicle you booked an appointment to see does not meet your expectations, you are already at a dealership surrounded by other options. You can simply tell the sales representative what you disliked about the initial vehicle. Perhaps you need more cargo space, a different engine configuration, or a different trim level. The dealership staff will likely be more than happy to show you other vehicles in their inventory that might better suit your needs. You are free to test drive these alternatives. While Keyosk booked the appointment for a specific stock number, your relationship with the dealership allows you to view any vehicle they have available for sale. You are not locked into looking at only one car.
Continuing Your Search
If you decide that neither the original vehicle nor any alternatives at that dealership work for you, your next step is simply to leave. You thank the staff for their time and walk away. There is no paperwork to cancel and no fees to pay. Once you leave, you can return to the Keyosk platform and begin your search again. You can look for different models, expand your search radius, and book new appointments at different dealerships. Finding the right car often takes time and requires looking at multiple options. Our platform is designed to facilitate this process, allowing you to schedule as many appointments as necessary until you find the vehicle that completely satisfies your requirements. You keep searching until you are happy with a car.